Chronicles of Elyria domain settlement snags cause Soulbound Studios to issue store credit
Chronicles of Elyria area settlement snags trigger Soulbound Studios to subject retailer credit score
The headline occasion of Area and Settlement Choice (DSS) for Chronicles of Elyria has hit just a few speedbumps alongside the way in which within the type of gamers being unable to make use of their titles. As you’ll be able to anticipate, many people are usually not too thrilled by the event, or Soulbound Studios’ response in assist ticket replies.
The palaver was raised by a put up on the official discussion board which shared one such expertise, claiming that the participant and others like them bumped into bugs, programming flaws, or outright consumer errors that left them unable to assert a settlement. The put up additionally shared the response they acquired from Soulbound’s assist crew, which successfully boiled all the way down to “You tousled, too dangerous”:
“You did not observe the in recreation prompts then, so that you accomplished your choice with out claiming all your properties. Sadly, all claims are closing. This selection is included as some don’t need to apply all of their titles. We apologize for any inconvenience.”
The thread kicked off a variety of different responses from equally beleaguered gamers reporting the identical subject, in addition to dialogue about who ought to bear the blame.
On the finish of the thread rests an official response which claimed that the crew was unable to copy reported bugs, however is nonetheless appearing on complaints with retailer credit score as recompense, assuming you got a selected title or improve:
“In no occasion do we would like gamers which have made these improve purchases (and now have them caught in stock) to really feel as if they’ve made a mistake supporting the studio and being part of Chronicles of Elyria. So in case you bought both a Mayor Title or County Improve Promo merchandise particularly, and for any motive haven’t been in a position to make use of these things throughout your declare course of, we are going to offer you full worth retailer credit score for every of these things after the conclusion of Area & Settlement Choice.”
The devs are additionally asking those that have had this drawback come up to proceed to ship in assist tickets with as a lot pertinent data as potential to trace down the reason for these bugs.